Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect minimal information necessary to provide our services:

  • Account information (name, email) when you register
  • Payment information (processed securely by Stripe)
  • Usage data (tool usage, file sizes, processing times)
  • Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Respond to support requests
  • Detect and prevent fraud or abuse

3. File Processing and Storage

We do not store your files. All uploaded files are:

  • Encrypted during transfer using TLS 1.3
  • Processed only for your requested task
  • Automatically deleted within 1 hour
  • Never accessed by humans or used for any other purpose
  • Never used to train AI models or shared with third parties

4. Data Sharing

We do not sell or rent your personal information. We may share data only with:

  • Service providers (hosting, payment processing) under strict confidentiality
  • Law enforcement when required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications

6. Cookies

We use essential cookies for authentication and functionality. You can control cookies through your browser settings. See our Cookie Policy for details.

7. GDPR Compliance

For users in the European Union, we comply with GDPR requirements including data minimization, purpose limitation, and your rights to access, rectification, and erasure.

8. Children's Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or prominent notice on our website.

10. Contact Us

For privacy questions or to exercise your rights, contact us at:
privacy@otool.com